Piper's and Ginger's Hundepension - Pressath

Markus S.

Erster Eindruck der Hundepension war gar nicht schlecht, allerdings wurde die Chefin nach der Bezahlung für 14 Tage im Voraus sehr unhöflich, weil wir eine Rechnung bzw. Quittung für die Bezahlung wollten. Sie wollte keine ausstellen. Wir wollten unser Geld wieder zurück. Sie warf uns das Geld mit samt Hundesachen vor die Füße und schrie wir sollten unseren Hund packen und verschwinden. Wir und unser Oskar waren schockiert und gingen. Eine Überprüfung in hygiene-und steuerrechtlicher Angelegenheit wäre sicherlich sinnvoll. Vorsicht!

Anja S.

Nette Leute, aber nix für mich und meinem Familiehund Maya, hab mich einfach nicht wohlgefühlt sie in einer zwingerpension abzugeben. Auch wenn die Zwinger schön eingerichtet und sauber waren.

Joseph Z. J.

To be completely honest, the only reason why I’m disappointed with this business is the fact that my dog has not stopped hyperventilating since I’ve picked him up. I believe that it is due to the fact that he has been exposed to second-hand smoke. His bed, blankets and fur smell horrible. This business does expose pets to cigarettes and it may be detrimental to your dogs health.

Olivia R.

If I could leave 10/5 stars I would. I am very happy with the service and care my dog received while boarding at this facility. Upon arrival, Huckleberry’s kennel was spotless and had a clean bowl full of water waiting for him. He boarded for two weeks and ended up with an upset stomach the very first night. Gaby went above and beyond to make sure Huckleberry got the care/medicine/food he needed and she kept me informed with his condition while we were away. I picked up a happy and healthy pup. I would recommend Piper’s and Ginger’s to anyone and will hopefully be using them in the future.

oliver H.

Be aware. We boarded our dog for a week and was told to pay upfront once I brought our dog in. They never said anything other than the "deposit" which I believe for them was the full amount, I had to run to the nearest bank to get cash as they won't accept any other type of payment. After we came back to pick up our dog, I asked for a receipt of payment and was denied as well as a copy of the contract I signed initially. I was told by both owners that they've been running the pension for over 10 years and never issued an invoice as noone dared to ask. As far as the contract, both said that it was private and only their lawyer could see it as they use it for their taxes and for record-keeping. The male owner (or I believe he is) said that the contract I signed is the proof of payment, to which I was not given a copy as proof that I paid. He said that he will go get a receipt book tomorrow (15 June 2022) and will give me a receipt since he "doesn't have any". I asked to make sure that it is official since I paid cash only. I even said that other stores running longer than them offer receipts even if customers don't take them.I will wait tomorrow for a receipt and will observe our dog for anything. THESE ARE FACTS. Our dog is alive, but I believe they are not a legitimate business for their behavior towards my requests. The lady is rude and keeps switching what "she said and did not". Patronize at your own discretions. They threatened to not release our dog since we came after "business hours" (not stated on their website). We rushed from the airport in Leipzig, got stucked in traffic for 1.5 hours, didn't stop to change or feed our infant in our attempts to make it there within "business hours". I told them it wouldn't make sense to let our dog stay overnight unpaid since they adamantly want their money upfront. BE VERY MINDFUL. This is our experience.

R. W.

Excellent place for you dog to stay while you travel. Very friendly staff. Our Frechie loves to visit.

Daniel

Nice people, nice facility

Phil D.